Below you will find answers to our most frequently asked questions.
1. When will I get my Cash Back Reward?
2. Where does my rebate come from?
3. How will I receive my ibodio partner savings benefits?
4. Is this program only for people who are buying a home?
5. How is my ibodio. REALTOR® selected for me?
6. What if I don't like the ibodio REALTOR® who is selected for me?
7. What are the hours of operation for ibodio?
8. What happens if I call after your hours of operation?
9. Are there conditions or disclaimers that may effect the Program?
1When will I get my Cash Back Reward?
Your cash back reward will be processed and mailed to you within 30 days of your successful closing.
2Where does my rebate come from?
Qualified ibodio REALTORS® have a desire to make it more affordable for military members and veterans to own a home and have agreed to participate in the ibodio Real Estate Benefit Program. ibodio REALTORS® pay a fee to ibodio which enables us to provide you your rebate.
3How will I receive my ibodio partner savings benefits?
If you use a ibodio professional real estate service partner and have been approved for a benefit, you will receive reduced fees or credits at the time of the closing of your real estate transaction. Final terms of these benefits will be determined by the individual professional real estate services partners and agreed to by you prior to contracting them for their service.
4Is this program only for people who are buying a home?
No, you may use the program for the purchase and sale of any real estate including your personal residence, rentals, vacation property, vacant land, commercial and business real estate.
5How is my ibodio REALTOR® selected for me?
Your ibodio REALTOR® must meet ibodio's high ethical, experience, and reputation standards, and must work in the area you live in or are looking to buy in. Unless unavailable, they must be members of the National Association of REALTORS®, the nations largest and most credible organization for real estate professionals.
6What if I don't like the ibodio REALTOR® who is selected for me?
On the rare occasion that this happens, please feel free to discuss this with your ibodio Advocate, explaining what the issues are and what you are looking for in a REALTOR®. Your ibodio Advocate will then discuss these concerns with your REALTOR® to try to remedy the situation. If a solution cannot be found, your Advocate will then find you a ibodio REALTOR® who will be more suited to your needs.
7What are the hours of operation for ibodio?
9:00a.m. - 9:00p.m. PST, Monday through Friday.
8What happens if I call after your hours of operation?
If you choose to call after hours, you will be directed to our voice mail system. By leaving a voice mail message, your ibodio Advocate will call you back the next business day to assist you. Or, we encourage you to use our website contact forms to give us details so we can be prepared when we call.
9Are there conditions or disclaimers that may effect the Program?
Yes. The ibodio Real Estate Benefit Program is not available in areas where it is unlawful to provide rebates on real estate transactions. The sale and/or purchase price must be $250,000 or greater to qualify for the reabate. Rebates may vary based on commission amounts and other fees associated with the purchase and sale of real estate in your area. You must be registered with ibodio and you must work solely with your assigned REALTOR®. The rebate is not applicable if you are already working with an agent or you complete a real estate transaction with an agent who has not been assigned to you through this program as a qualified ibodio REALTOR®.
NOTE: This program cannot be used in conjunction with any other rebate program.
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